Frequently Asked Questions

The new UserReport interface

Installing UserReport on your website or app

Defining your website in the media section

Activate the Survey widget and create your questions

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Activate Net Promoter Score ®

Activate Email Collect

Activate the Feedback widget

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The Google Analytics Integration

The Reports

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General Account Information

Online Survey

General Info

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Installing UserReport

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Online Reports

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In-app (beta)

Company centric solutions (beta)

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Net Promoter Score®

Collecting Data with the Online Survey

Google Analytics Integration

Setting Up the Online Survey

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Newsletter Signup

Click Tracking

Data Export

PDF Reports


Feedback Forum

General Info

Managing the Feedback Forum

Customizing the Feedback Forum

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General Information

Getting started

Working with Kits