Welcome to support! How may we help you?
Frequently Asked Questions
Installing UserReport and setting up your media sections
Installing UserReport on your website or app
Defining your website in the media section
General Account Information
The survey widget
Activate the Survey widget and create your questions
- ★ How to add questions to your survey
- ★ How to customise you survey widget
- ★ Who pays for the prizes in the survey?
- Managing invitation rules through Ad-server
- How to deactivate and delete your survey questions
- Chained questions and how they work
Activate Net Promoter Score ®
Activate Email Collect
The Google Analytics Integration
The survey reports
- Look at your results in the Reports section
- The profile report
- The Customer Personas feature
- The Satisfaction Report
- The Net Promoter Score report
- Survey Questions Report
The feedback widget
Activate the Feedback widget
- ★ How to activate your Feedback widget
- ★ Customize color, text and position of the Feedback widget
- ★ Customize Feedback widget buttons and links
- What is the Feedback widget?
- Is the Feedback Forum available in my language?
- How to change the status of an idea or add a comment