“Access Denied” when using MS Internet Explorer and no survey is shown

If you have set the document.domain property explicitly from another JavaScript, you will not be able to see the survey on your website (because of a bug in Internet Explorer) - unless you use a special version of the UserReport script. You can get this script under Settings    Website details when logged into your UserReport account.

Important: If you are using Google Analytics, it's important that UserReport script is located BEFORE Google Analytics tracker script to avoid additional JavaScript errors. (IE 6 and 7)



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