Add or edit a media (website or app) to your UserReport account
In order to add or edit a website on your UserReport account, go to the “Media” section. From there, click on “+ Add media”.
From here you will be guided through each step: this guide is meant to help you quickly set up your media, but please notice that you can change and undo these settings at any time afterwards, in the media section.
First of all, you will need to select your media type: Website, iOS App or Android App. You will just need to select one option.
Then you will need to type in the name of your website or app, add its URL and select what language you want to use in the UserReport survey and in Feedback Forum.
During this guided flow we will also ask you which tools you want to use to collect insights on your website or app. If you choose the survey widget, you will also have the chance to select the type of questions you would like to ask your users.
We will then ask you to define your website domain in more detail. There are two overall methods for defining websites:
- Configure URL-based rules for media recognition in the UserReport interface using either Simple or Advanced options.
- Embedding the mediaId directly in your page source for more complex solutions.
Configure URL-based rules
Select the “simple” option for fast and easy setup, or “advanced” option if you wish to select more specific rules like “domain equals” or “URL starts with”. We recommend using simple mode in most cases.
Simple option when defining your media
If you choose the “simple” mode, you simply type or paste in your website address, for instance: “www.mywonderfulwebsite.com”. We will automatically remove http and www, and treat traffic from all subdomains as traffic to this media. This means that for example traffic from your website subdomain for mobile version will be included.
When you select “Continue”, you will see the UserReport script that needs to be added to the <head> tag of your page before we can start collecting data. You can also use Google Tag Manager to install the script - check our guide here.
Copy the script and click on “Finish”.
Advanced option when defining your media
If you choose the “advanced” mode when defining your media, you can choose from different URL-based rules:
- Website is (Matches specified domain and subdomains)
- Domain equals (Matches specified domain only)
- URL starts with (Matches initial part of URL)
- URL contains (Matches any part of URL)
- URL matches RegExp (Matches regular expression with URL)
This is useful if you are for example looking to define your media by a specific URL, or if you want to define several domains as one media.
When you have defined your media, select “Continue.
Then you will see the UserReport script that needs to be added to the <head> tag of your page before we can start collecting data. You can also use Google Tag Manager to install the script - check our guide here.
Finally, click on “Finish”.
Embedding Media ID
The advantage of configuring your website using URL-based rules is that you will need to install just one script on your website.
You may have a more complex set up requiring a more complex solution - In these cases, you may want to consider defining your media by embedding the media ID directly in your page source.
When selecting the “Advanced” option, you will be able to retrieve a meta tag to install to the <head> section of your website:
You need to add this small piece of code to your website either directly in the source code or alternatively through Google Tag Manager - just remember to place it before the company-centric UserReport main script.
Using this solution eliminates some of the advantages of the company-centric script, as you will then need to add several scripts to your sites. If you want to make changes to your media definitions, keep in mind that changes may require for you to change how and where the media id is embedded.
When you select “Next”, you will see the UserReport script that needs to be added to the <head> tag of your page before we can start collecting data. You can also use Google Tag Manager to install the script - check our guide here.
Finally, remember to click on “Finish”.
Organise your website or app using Networks and Labels
Organize your website or media using Network
You can create and select a network if you are a publisher and have different media networks or a company owning multiple groups of websites.
Grouping media or websites in networks aims to help you organize your sites for example by country, category or theme. Note that it is possible to change media network any time.
A couple of examples of how you may find the network function useful:
- Your company own websites with multiple brands or titles belonging to different categories. Each category could be represented as a Network in UserReport. This will allow you to easily report audiences of your particular category of websites, or to target questions to be asked only on media that belong to one specific network.
- Your company owns media in different languages. By creating a network for each supported language you can then easily filter on Media in the survey editor, when adding new custom questions to make sure you add questions in the correct language to the correct sites. Also, when configuring Audience Kits, you can filter based on language or country to make sure you select the right country for measurement.
Organize your website or media using Labels
For organising multiple websites and apps, you can also create and add labels to them. Using labels can make it easier to search for and find websites, or groups of websites. You could use labels to organise websites by theme, products, types etc.
Once you are done, remember to click on “Create”.